Department of Consumer Protection Warns of Viral Email Scam

Attorney General, DCP: Don’t believe viral emails suggesting cell phone numbers will 'Go Public'


From the Department of Consumer Protection:

Viral emails warning that cell phone numbers will soon be made public, that telemarketing companies will begin placing sales calls to cell phones and that customers will be charged for these calls are not true, Attorney General George Jepsen and Department of Consumer Protection Commissioner William M. Rubenstein advised today.

“Emails that claim that cell phone numbers will ‘go public’ this month are simply false,” Jepsen said. “Neither the government nor the cell phone companies have any intent to release cell phone numbers to telemarketers. Federal law prohibits telemarketers from using automatic dialers to call cell phones, which effectively prohibits telemarketers from calling consumers’ cell phones without consent.”

While consumers can certainly choose to register their cell phone on the national Do Not Call Registry, no consumer should believe an email warning that their cell phone number will soon be handed over to telemarketers or that their service plan will be billed for such calls, Jepsen said.

“This myth resurfaces year after year, causing unwarranted consumer anxiety,” Rubenstein said.  “Happily, it’s one consumer danger that is NOT real, so cell phone users may rest easy, and avoid acting upon any threat or warning about cell phone numbers going public.”

There is only one Do Not Call Registry. It is operated by the Federal Trade Commission (FTC), with information available at DoNotCall.gov. The Do Not Call Registry accepts registrations from both cell phones and land lines. To register by telephone, call 1-888-382-1222. You must call from the phone number you wish to register. To register online, go to DoNotCall.gov; you will be required to respond to a confirmation email. Once registered, telemarketers covered by the Do Not Call Registry have up to 31 days from the registration date to stop calling.

Marketers with whom you have conducted business within the last 18 months are generally exempt from Do Not Call requirements, as are tax-exempt and nonprofit entities; political campaigns; businesses contacting about an existing debt, contract or payment; businesses that started within the past year; prerecorded messages or emergency calls needed for health or safety; organizations with whom you have given prior consent; or entities with which you have a preexisting relationship.

If you have already registered a cell phone number, or another telephone number, you do not need to re-register. Do Not Call registrations do not expire. Once registered, a telephone number stays on the Do Not Call Registry until the registration is cancelled or service for the number is disconnected.

The FTC investigates complaints about potential Do Not Call violations; complaints can be filed with the FTC through DoNotCall.gov. The state Department of Consumer Protection also accepts and investigates complaints about potential violations of Connecticut’s Do Not Call law. Complaints can be made at www.ct.gov/dcp or at 1-800-842-2649.

Assistant Attorneys General Sandra Arenas Charles and Phillip Rosario, head of the Consumer Protection unit, are assisting the Attorney General with this matter.

Michael Dwells January 12, 2013 at 02:37 AM
I've read about this false notification posted by a worried consumer at http://www.callercenter.com too. When I read that, I was like, "It's a nightmare!" I'm relieved that's not true.
Joe January 12, 2013 at 08:44 AM
There are many types of fraud and scam email or advertisement, which are given below: A. Some email or advertisement is intended to directly take money from people through temptation. B. Some email is intended to hijack the email password or internet security to get credit card no. or any other personal business related information. C. Some websites are intended to force the people to buy their anti-virus or anti-spyware software by falling the people in their trap. A. Types of scam email or advertisements, which directly hijack the money through cheating and fraud: 1. Email sender claims himself/herself as a son or wife of any dead or killed millioniare or political leader. 2. Claiming himself as a bank manager. 3. Claiming himself/herself as a leader or commander of any defeated warring faction, or an ousted president of any country. 4. You are the visitor number 50,000,00 of this website, please claim your prize. 5. You have won the Lottery. 6. Your payment has been received 7. Offering any big order. 8. Data Entry Scam. B. Identity Theft: Some people encourage you to send your email password to them, which will be used to theft your credit card or paypal account. C. Fraud Softwares: Some fraud websites persuade you to download their software which will be starting to irritate you until you buy their paid version. For more details about all types of scam and fraud, please visit: http://www.humble-assistance.blogspot.com/


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