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Patch’s Poll: Has CL&P Improved Its Image And Performance Since Tropical Storm Irene?

The utility company faced criticism for its response to last year’s storm, due to the length of time it took to get the power back on.

 

Areas of Connecticut went without power for over a week after Tropical Storm Irene made landfall here on Aug 28, 2011.

Over 700,000 Connecticut Light & Power customers lost electricity following the storm, a record number at the time that was bested just a few months later by the freak October snowstorm.

Initially, residents listened as CL&P President Jeffrey Butler explained the difficulty the utility company faced with the high number of outages and the fact that it would take time to restore everyone to full capacity.

But as the days went on, state residents and elected officials became restless, and Butler became a target of criticism for the company’s handling of the restoration efforts. This extended into October when, after the snowstorm hit, CL&P found itself in the same predicament as with Irene.

But in the year since, Butler has resigned as president of CL&P, and the power company has implemented new initiatives such as a division that’s focused on getting power restored in a timely manner following a storm, the New Haven Register reports.

The company also donated $30 million to the state as a fund for those who dealt with long power outages following Irene and the October storm.

And, as noted in the Register article, CL&P spokesman Mitch Gross has had practice with smaller storms and outages this summer so it’s prepared for the next event.

What are your thoughts? Do you think CL&P improved its image and performance since Tropical Storm Irene? Take our poll and share your thoughts in the comments.

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REVMAN May 24, 2013 at 11:43 am
In a few years there will be NO such thing as retirement you will work untill you die as did or foreRead More fathers.The average worker that did not save that 2% that Obama called a tax cut will cost you $14,000 in reductions in your Social Security check over your life time.
Lori Houser May 24, 2013 at 07:00 am
Do I really want to trust anybody with my money right now. With this government in office. ARead More voluntary pension plan with who in charge. The state? Does anyone seriously trust the state right now. I don't. When the money disappears we will hear what we are from the IRS sorry I plead the 5th. I don't know anything. I didn't see that. I don't know what you are talking about. I went to the white house for an Easter egg hunt. Bunch of idiots.
REVMAN May 23, 2013 at 06:04 pm
Richard--There already is a Voluntary pension plan it is called "YOU", only you can saveRead More and in this day and age there are thousands of vehicles to choose from some are free but many require fees. Why pass a law???
bonita L. brown May 20, 2013 at 02:56 pm
Kraze is owned by two young men that grew up in montville. The company needs some backing. Get itRead More Done Montville. It will be to your advantage and our town of Montville.
m.white May 9, 2013 at 06:53 pm
Thanks.I did see a CL&P truck right after I came across the road closure.Kudo's to the powerRead More company for their fast response...
Raymond Occhialini May 9, 2013 at 02:02 pm
There was a power line problem on Fire Street. The power company responded in a timely manner toRead More repair the problem.
REVMAN May 9, 2013 at 04:08 pm
They should bury him in pieces so as to show ALLAH he disgraced his people and religion
Lori Houser May 7, 2013 at 02:56 pm
I mean isn't there a burial plot just for killers somewhere. Where they want to bury this killer isRead More in a plot where some of our lost soldiers are buried. That's just sick.